Our Responsibilities
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Professionalism: Our cleaning team will conduct themselves in a professional and courteous manner.
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Quality Service: We guarantee high-quality cleaning services, adhering to industry standards.
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Confidentiality: We respect your privacy and will maintain confidentiality regarding your personal information.
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Satisfaction: Your satisfaction is our priority. If you are not satisfied with our service, please contact us immediately so we can address your concerns.
Service Details
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Cleaning Products: We use high-quality cleaning product produced in UAE. All products are tested and safe for house cleaning environment.
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Equipment: We provide all necessary cleaning equipment if requested in the booking.
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Rescheduling: We understand that plans change. Please provide at least 24 hours' notice for rescheduling or cancellations.
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Additional Services: Additional services (e.g., ironing, window cleaning) may be available upon request.
We recommend to notify the office for balcony cleaning to be sure our team is safe during hot weather conditions.
Your Responsibilities
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Clear Instructions: Please provide clear and specific instructions regarding your cleaning preferences and any areas requiring particular attention.
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Access: Ensure our cleaning team has unrestricted access to all areas to be cleaned.
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Valuables: Secure valuable items before our arrival. We are not responsible for lost or damaged items.
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Pets: Please secure pets, our team is pet friendly just give us a heads up.
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Payment: Payment is due upon completion of the service, unless other arrangements have been agreed upon in advance.
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Complaints and Feedback
We value your feedback. If you have any complaints or suggestions, please contact us directly. We are committed to resolving any issues promptly and professionally.
By using My Cleaner Housekeeping Cleaning Services, you agree to the terms and conditions outlined in this policy.
For specific details about pricing, service areas, and booking information, please visit our website or contact our customer service.
+971505881912
Whatsapp : https://wa.me/message/WEK26BGHQO2ML1